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  • What do I need to do to begin treatment at New Chance?
    For Intermediate (Residential) services or Outpatient services, an Assessment from a licensed professional is required. For medical emergencies related to Detox services, please obtain medical care before entering the Social Detox unit at New Chance. Once medically stable, New Chance's Social Detox services are available immediately, which also includes an initial Assessment after entering the facility. Every client has different treatment needs, so please call New Chance at (620) 225-0476 to speak directly to a staff member about beginning treatment.
  • What are the business hours to contact New Chance?
    New Chance's normal business hours are 8:00 a.m. to 5:00 p.m. Please leave a voicemail with contact information if calling before or after business hours at (620) 225-0476. The Social Detox unit is always open 24 hours a day, 7 days a week for both male and female clients requiring detoxification services.
  • Does New Chance offer MAT or help with Suboxone, Vivitrol, or Buprenorphine?
    Absolutely. New Chance has an entire Medical Division with experienced medical professionals who manage Medically Assisted Treatment (MAT) options. Many New Chance clients have successfully completed MAT programs involving Suboxone, Vivitrol, or Buprenorphine. New Chance provides evidence-based care through the application of best practices.
  • Is transportation available to pick me up?
    Please call New Chance directly at (620) 225-0476 to inquire about transportation needs. Where transportation is needed due to financial hardships, arrangements can sometimes be made to assist with transportation. But the best plan is to secure transportation to New Chance for treatment and discuss additional needs from there.
  • Does New Chance provide treatment for both men and women?
    New Chance provides services to both men and women for outpatient, detox treatment, and as part of peer support services. Intermediate (residential) treatment and extended care are limited to male clients.
  • How can I move up on the waiting list for treatment?
    Due to limited funding sources for clients seeking SUD treatment, New Chance often has a waiting list for treatment beds. Changes to the waiting list occur on a near-daily basis. The best way to check on the status of an open bed is to call New Chance directly at (620)225-0476.
  • How much does treatment cost?
    Founded in 1975, New Chance has focused on providing treatment to uninsured and underinsured individuals for decades. Funding for such individuals is limited based on available grant funds and bed spacing, which often changes on a monthly basis. New Chance also offers treatment for individuals with Medicaid, private healthcare insurance, or through a private pay basis. Please call to set an appointment to speak with our staff to determine the options available to you. Every client and situation is usually different, so there is no "standard" answer available regarding the cost for treatment services.
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